Greetings, Tim once again many thanks for your prompt and reliable repair to one of our vans at Laddaws. Your workmanship and work force need 100% praise, from the single phone call to Fleet support, your response and our business was once again firing on all cylinders. We need your organisational back up, so we in turn can keep our much treasured customers supplied with their constant 24/7 demands.
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Sentiment Analysis
Very good steve and Julie and hopefully
We'd been to two other Garages in two major cities who 'specialised' in air suspension systems, who could only guess at what was wrong and could guess at parts to replace to fix the issue for around 1.
Professional, excellent customer service
Your always kept in the loop and speaking to the actual mechanic working on your vehicle, making the company trustworthy.
Mike and the whole team at Ferdotti are friendly, helpful and always keep you up to date on whatever repairs/services are being carried out.
As soon as I walked in got a lovely greeting from both people behind reception then took into a waiting room where hot drinks and biscuits were available.
My car was taken to ferdotti by the aa recovery I would like to say the garage and staff were great.
That’s not all he offered to make me a coffee which I was quite shocked as I have never experienced this in a garage, not to mention the fact he gave me some fancy biscuits as well.
Fantastic support, lovely team and always incredible helpful.
Expanded their workshops workspaces from 3 vehicles to 12 simultaneously.
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