Professional Radiator Repair in Clacton-on-Sea

If for any reason you would like to delay your delivery, please contact one of the customer service team as soon as you have placed your order, who will be able to assist you. We are currently unable to request specific delivery time slots with our couriers. Some of our couriers will advise you of a smaller time slot for your delivery, but unless otherwise stated, deliveries can take place any time between 7am and 7pm.

Once you have arranged a return with us, it can take up to 7 working days for your item(s) to be returned back to our warehouse and processed by the returns team. Once the return has been processed, the accounts department will be notified and your refund (if required) will be processed.

Once notified by the warehouse team, you will receive an email to let you know that the request has been passed to the account department and your refund will be processed within 1 working day. The team will let you know once this has been done, processing times can vary depending on the payment method that you used, but it should be no longer than 5 working days before the funds appear in your account.

This depends on two things. Where the connections are on the radiator (bottom or side), and where the pipes are coming from. For side entry radiators:Pipes coming up from floor = angled valves. Pipes coming out from wall = corner valves. Pipes coming straight from side = straight valves. For bottom entry radiators:Pipes coming up from floor = straight valves. Pipes coming out from wall = angled valves or corner valves depending on style preference. With Angled the head will stick straight out, with corner the head will tuck under the radiator. Pipes coming straight from side = angled valves.

If you add both in stock and out of stock items to your basket on the website, you will see this is automatically split into different deliveries. For example "Delivery 1 of 2: 1-3 working days" and "Delivery 2 of 2: available from:". Our system does this with your order automatically and so all in stock items are dispatched the same working day (if your order is placed before 2pm and the delivery time is 1-3 working days). The out of stock items are then placed on back order for dispatch once the stock arrives with us. You will be kept updated of any changes to the items ETA by the customer service team.